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Under Pressure is a video series exploring what happens when communications, politics and operations collide in real time.
Designed for communicators, emergency managers, elected officials and public leaders, the series draws on real-world experience in municipal government, emergency management and high-stakes public-sector decision-making in Canada.
At ABG, we work with governments, Indigenous communities and public-sector organizations to strengthen readiness, leadership confidence and communication effectiveness.
Episode 1 introduces the Under Pressure series and explores what happens when communications, politics and operations collide in real time. Wynna Brown explains why public institutions often struggle to communicate clearly during crises and emergencies, and how decision-making under pressure shapes public perception, trust and outcomes.
Episode 2 examines why decisions that make sense internally can fail publicly. The episode explores the tension between operational realities and public expectations, the role of timing and process in communication, and common mistakes organizations make when navigating high-stakes situations.
In episode 3 of Under Pressure, Wynna Brown examines one of the most common challenges in emergency and crisis communications: The approval problem. Why does it take so long to get information out when speed matters most? And what happens when organizations try to operate under both their normal hierarchy and an incident management structure at the same time?